The National Federation of Independent Business (NFIB) reported small businesses are beginning to add jobs — employment grew by 0.14 workers per firm last month, a bit slower than the pace in March but still the fifth straight month of gains. Are you thinking it’s time to add to your team? Making the decision to […]
Do you provide mobile devices to your employees? Most workers today are connected to their jobs 24/7 — blurring the line between work hours and personal time. In many respects, it’s hard to get away from the job. But how much time does the average worker spend checking emails or taking work-related calls after hours? Some employees feel it’s significant and they’re striking back.
One of the biggest assets a business can have is talented, loyal employees who understand the importance of customer service. I beam with pride when someone compliments one of my team members. It confirms what I already know: I’m fortunate to have the best and the brightest working with me.
As business owners, we place trust in our employees that they will represent the company well in all public interactions. But have you ever thought about what could happen when a customer overhears your employees talking to each other. Do you know what they are saying? Your customers do and they are listening.
A recent ruling by the National Labor Relations Board may have significant consequences for businesses of all sizes. In a ground-breaking case, the NLRB accused a company of illegally firing an employee for comments she made about her supervisor on Facebook. The Board considered her criticisms of the company and her bosses as being “protected activity” under the National Labor Relations Act. The Act provides for a number of protections, among them it gives workers a federally protected right to form unions, and it also prohibits employers from punishing workers — whether union or nonunion — for discussing working conditions or unionization.
During this cold and flu season, everyone is focused on ways to keep their teams healthy. According to new research from Gallup, employee engagement may be the best medicine. The study found employees who are engaged lead healthier lifestyles — exercising more and eating healthier.