In a global economy, where ideas and opportunities come and go at speeds that would make your business plan spin, flexibility, inspiration, responsiveness and the ability to cost-effectively extend the geographic reach of your small business are compelling qualities. Understanding and taking advantage of co-working spaces can help your company gain these attributes. The co-working […]
Business is more customer-centric than ever before and that’s a good thing. However, there are times when customers can become abusive. First we need to understand that there’s a difference between being irate and being abusive. We need to expect irate customers, but how do you judge when an irate customer crosses over into being […]
There are rumblings that small businesses are ready to hire this year. That’s good news. But the challenge always becomes, finding the right candidate to join your team. If you follow the news, you know that social media are playing an increasingly important role in hiring employees. In fact, I recently appeared on Fox 2 […]
Today is National Compliment Day. I don’t care how successful you become in your business or your life, it’s always nice to hear a sincere compliment. Yet most of us fail to take the time to recognize someone for a job well done. Think about it. When was the last time you heard someone tell […]
It’s cold and flu season. Yikes! It seems so many people are suffering, and the experts say this year is once again, going to be a bad one. The Center for Disease Control (CDC) predicts direct costs relating to the flu will cost businesses more than $10 billion and that number increases significantly when you […]